The Skill of Creating Beauty

Privacy

This Privacy Policy has been created to inform you of our information collection, use and sharing practices.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through vero.design and and do not necessarily reflect our practices with respect to information gathered through other channels.

What information is collected and stored?

We collect and store information that you enter into vero.design or that you otherwise provide to us. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications from vero.design.

We collect and store certain other information automatically whenever you interact with vero.design. For example, we collect your IP address, browser information and reference site domain name every time you visit vero.design. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve the customer service experience at vero.design.

Also, like many other web sites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies do not contain personally identifiable information. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves vero.design without checking out.

Cookies are not used on vero.design to store your account information; this information is stored securely on our server. When you log into vero.design with your username and password, we will assign you a secure session id. Our server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of vero.design.

Cookies are also used to track the identity of the web site you visited immediately prior to visiting vero.design; otherwise, we do not track information about your use of other web sites. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you an excellent shopping experience.

We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.

Do we share information?

We do not share with others, or sell or rent to others, any personal information that you provide to us through vero.design, except with your consent or as described in this Privacy Policy.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Vero Design Ltd and vero.design or any of our respective affiliates, business partners, customers or others.

We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited vero.design during a specific time period or purchased a specific product through vero.design. This information generally is shared in an aggregated form.

What steps are taken to keep information secure?

We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect.

What happens when a visitor to vero.design links to or from another web site?

Vero.design may contain links to web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other web sites. We encourage you to be aware of when you leave vero.design and to read the privacy policies of each and every web site that you visit.

If you have accessed vero.design through a link from certain of our advertising or marketing partners, vero.design may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed web pages is collected by us, and the use of this information is governed by this Privacy Policy.

If we make any material changes to this Privacy Policy, we will post a notice on vero.design notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check vero.design periodically to see if any recent changes to this Privacy Policy have occurred.

Cookies

Cookies are not used on vero.design to store your account information; this information is stored securely on our server. When you log into vero.design with your username and password, we will assign you a secure session id. Our server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of vero.design.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

If you place an order through vero.design, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Customer Care Team.